Sasha & Adam, Wayland

Does it really matter who your agent is? Before working with Joanne Baron, I would have said probably not. I’m now convinced that it matters more than you possibly could imagine. I needed to move my family (with two small kids and a dog) for a work relocation from Rochester, NY to the Boston area — amid a pandemic and a tremendous boom in Metrowest suburban real estate. I was hearing from friends that houses were selling for tens of thousands above the listing price and often without contingencies. Joanne had the near-impossible task of finding a home for two very discerning adults (my husband is picky almost to an extreme) and doing it remotely. She listened actively to what we were looking for, scouted properties whenever we asked about one (and when we did not) and sent us videos of the neighborhoods. She arranged a series of FaceTime tours and after the second or third, my husband (who is NOT easy to please) remarked to me, “she’s really showing us exactly what we described.” When she became convinced she had found “the” house (which was responsive to all of our needs including that of my 4-year-old for a cul de sac where he could ride his bike), she contacted the listing agent incessantly until she was granted a showing before the house listed. She counseled us through putting in an offer that was immediately accepted, with the listing taken down. We were incredulous. I’ll be very clear — we would not have gotten this house but for Joanne’s tenacity, determination, and commitment. With another agent, we would probably still be looking, slightly dispirited and downtrodden, months later. Joanne was our advocate in every sense. She is responsive and helpful, always providing timely information and helping us to navigate the obscure issues of the buying process. Everything — EVERYTHING went smoothly, all thanks to her hard work. We are SO grateful we had the opportunity to work with her. Do yourself a favor and do the same — you will be glad you did!